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Infrastructure Services · 02

Observability

From infrastructure to user experience

Infrastructure and network monitoring, application performance tracing, smart alerting and SLA reporting on IBM Instana and Nagios.

01 · Overview

‘The server is up’ is not an answer when a user cannot complete a transaction.

We build observability from hardware through to user experience, combining infrastructure monitoring with application tracing so that finding the root cause is a short query rather than a long meeting. Alerting is designed to be believed: fewer alerts, better routed.

02 · The risk

When monitoring stops at 'server is up', users find the problem before IT does, and every minute of searching costs money.

03 · What we deliver

Infrastructure & network monitoring

Servers, storage, network and services under one watchful eye.

Application performance monitoring

Trace every request across services, databases and APIs.

Smart alerting

Fewer, better alerts, routed to the right team with context.

Dashboards & SLA reporting

Service health and SLA compliance at a glance for IT and management.

04 · Your outcome

Problems found and fixed before users notice, with the root cause in minutes instead of hours.

05 · Technology

IBM InstanaNagios
Services

Infrastructure Services